Hospitality Management

 Week 10 27/03/2025 T he unique features of services Managed services differ significantly from commercial food operations (such as restaurants) due to the following five unique characteristics: Image 1 . United Christian Hospital Staff Canteen 1. Meeting client and guest expectations simultaneously .  Managed service operators must satisfy both the clients (organizations contracting the service, such as schools or hospitals) and the end-users (individual guests or customers), creating complex operational challenges. 2.  Guests typically have limited or no alternative dining options. Passengers on airplanes, students on campuses, or hospitalized patients exemplify this captive audience. 3.Not Primary Business.  Managed services are generally  support  to an organization's main activities. For example, schools primarily focus on education, and hospitals on medical care, with food services supporting these primary functions. 4.  Large-scale food producti...

 week 6 (12/03/2025) Impact of Government Policy on Restaurant Business Operations (Example: US Traiff) 1.1 Increased Food and Ingredient Costs Tariffs on imported goods will directly increase the cost of key ingredients, particularly those that cannot be sourced domestically. Example: Restaurants in the United States, such as Chipotle, rely heavily on Mexico's avocados, and tomatoes will be forced to bear the cost caused by the 25% tariffs. Grains and Oils: Canada supplies over 90% of U.S. oats, critical for cereals and snack bars. Tariffs on Canadian oats could disrupt production for companies like General Mills, leading to price hikes.  Alcohol and Beverages: Proposed 200% tariffs on European wine and spirits and retaliatory EU tariffs on U.S. whiskey could force restaurants and bars to adjust beverage menus or absorb higher costs 1.2 Supply Chain Disruptions and Operational Challenges Inventory Delays: Tariffs will cause supply chain bottlenecks. For instance, perishable g...